Error When Viewing File Analysis Report Details with Private Cloud Cisco AMP Threat Grid Appliance

Problem

You see an API key, registration, or activation error when attempting to view File Analysis report details.

Solution

If you are using a private cloud (on-premises) Cisco AMP Threat Grid appliance for file analysis, see (On-Premises File Analysis) Activate the File Analysis Account.

If your Threat Grid appliance hostname changes, you must repeat the process in the referenced procedure.