Adding Senders and Domains to Safelists and Blocklists (Administrators)

Manage safelists and blocklists via the spam quarantine interface.

You can also see whether many recipients (end users in your organization) have included a particular sender or domain in allowed list or blocked list.

Administrators see and work with the superset of the same entries that each end user sees and works with.

Before you begin

Procedure

Step 1

[New Web Interface Only] On the Security Management appliance, click Quarantine > Spam Quarantine > Search.

Or

Choose Email > Message Quarantine > Spam Quarantine and select the Options drop-down menu in the upper right corner of the page.

Step 2

Choose Safelist or Blocklist.

Step 3

(Optional) Search for a sender or recipient.

Step 4

Do one or more of the following:

To

Do This

Add multiple senders for a recipient

To add multiple senders for a recipient on the new web interface:

  1. Select Recipient tab.

  2. Click on the + icon to add a recipient address and sender list.

  3. Enter the recipient email address.

  4. Enter the sender email addresses and domains.

    Put each entry on a separate line, or separate each entry with a comma.

  5. Click to save the entry.

To modify an existing sender address, select the checkbox next to the required recipient address, click the edit icon, modify the sender address and click to save the entry.

To add multiple senders for a recipient on the legacy web interface:

  1. Select View by: Recipient

  2. Click Add, or click Edit for a recipient.

  3. Enter or edit the recipient email address.

  4. Enter sender email addresses and domains.

    Put each entry on a separate line, or separate each entry with a comma.

  5. Click Submit.

Add multiple recipients for a sender

To add multiple recipient for a sender on the new web interface:

  1. Select Sender tab.

  2. Click + to add a sender address and recipient list.

  3. Enter the sender address or domain.

  4. Enter the recipient email addresses.

    Put each entry on a separate line, or separate each entry with a comma.

  5. Click to save the entry.

To modify an existing recipient address, select the checkbox next to the required sender address, click the edit icon, modify the sender address and click to save the entry.

To add multiple recipient for a sender on the legacy web interface:

  1. Select View by: Sender

  2. Click Add, or click Edit for a sender.

  3. Enter or edit the sender address or domain.

  4. Enter recipient email addresses.

    Put each entry on a separate line, or separate each entry with a comma.

  5. Click Submit.

Delete all senders associated with a recipient

To delete all senders associated with a recipient on the new web interface:

  1. Select the checkbox next to the recipient or sender address to select the entry.

    You can select and delete all entries.

  2. Click on the trash can icon to delete an entire table row.

To delete all senders associated with a recipient on the legacy web interface:

  1. Select a View by option.

  2. Click a trash can icon to delete an entire table row.

Delete all recipients associated with a sender

To delete all recipients associated with a sender on the new web interface:

  1. Select the checkbox next to the recepient or sender address to select the entry.

    You can select and delete all entries.

  2. Click on the trash can icon to delete an entire table row.

To delete all recipients associated with a sender on the legacy web interface:

  1. Select a View by option.

  2. Click a trash can icon to delete an entire table row.

Delete individual senders for a recipient

To delete individual senders for a recipient on the new web interface:

  1. Select the checkbox next to the recepient or sender address to select the entry.

    You can select and delete multiple entries.

  2. Click on the edit icon to modify an individual recipient or sender.

  3. Add or remove entries from the text box. You must leave at least one entry.

  4. Click to save the entry.

To delete individual senders for a recipient on the legacy web interface:

  1. Select a View by option.

  2. Click Edit for an individual recipient or sender.

  3. Add or remove entries from the text box. You must leave at least one entry.

  4. Click Submit.

Delete individual recipients for a sender

To delete individual recipient for a sender on the new web interface:

  1. Select the checkbox next to the recepient or sender address to select the entry.

    You can select and delete multiple entries.

  2. Click on the edit icon to modify an individual recipient or sender.

  3. Add or remove entries from the text box. You must leave at least one entry.

  4. Click to save the entry.

To delete individual senders for a recipient on the legacy web interface:

  1. Select a View by option.

  2. Click Edit for an individual recipient or sender.

  3. Add or remove entries from the text box. You must leave at least one entry.

  4. Click Submit.

What to do next

Related Topics