Requesting for Licenses

Once you complete the registration process successfully, you must request for licenses for the appliance's features as required.

Procedure


Step 1

Choose Management Appliance > System Administration > Licenses.

Step 2

Click Edit Settings.

Step 3

Check the checkboxes under the License Request/Release column corresponding to the licenses you want to request for.

Step 4

Click Submit.

Note

By default the license for Mail Handling is available. You cannot activate, deactivate, or release this license. There is no evaluation period or out of compliance for Mail Handling license.


What to do next

When the licenses are overused or expired, they will go to out of compliance (OOC) mode and 30-days grace period is provided to each license. You will get notifications on regular intervals (30th, 15th, 5th, and last day) prior to the expiry and also upon the expiry of the OOC grace period.

After the expiry of the OOC grace period, you cannot use the licenses and the features will be unavailable. To access the features again, you must update the licenses on the CSSM portal and renew the authorization.